HOLIDAY POLICY & BOOKING CONDITIONS
CANCELLATION POLICY
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Confirmed bookings may be cancelled if intimation in writing to holidayexperiences@earthitects.com reaches the company as per the following terms :
14 days prior to check-in: No cancellation charges. A Credit Voucher will be issued for 100% of the full booking amount.
Between 14 to 5 days of check-in: Cancellation charges equal to 20% of the full booking amount. A Credit Voucher will be issued for the balance 80%.
Between 4 to 1 day(s) of check-in: Cancellation charges equal to 100% of the full booking amount will be applicable.
Please Note: Credit Vouchers will be issued only on receipt of the full booking value.
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CREDIT VOUCHER UTILIZATION
Credit Vouchers issued will be valid for stays up to 31.Mar.2025.
Usage of Credit Vouchers is not permitted during the below-mentioned Black-out dates.
Black-out Dates:
01 Apr 2024 – 31 May 2024 | 15 Aug 2024 -17 Aug 2024 |
11 Oct 2024 - 13 Oct 2024 , 31 - Oct 2024 | 01 Nov 2024 - 6 Nov 2024 | 23 Dec 2024 - 2 Jan 2025
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If the guest is unable to use the Credit Voucher by 31.Mar. 2025, the Credit Voucher amount will be refunded before 30.Apr.2025
EXPERIENCES POLICY
General Policies: All disputes are subject to Bangalore jurisdiction | Check-in: 1:00 PM, Check-out: 11:00 AM.
Check-in Documentation: INDIAN NATIONALS – As per Govt. regulations, Indian nationals are required to provide a proof of identity in original for the Primary Guest in each room such as PAN card, Driving License, Voter’s ID, Aadhar Card or Passport, at the time of check–in | NON-INDIAN NATIONALS – All foreign nationals are required to produce their original Passports, and those working in India, their Residential Permits as well, at the time of check-in.